road map
Pre-Cleaning & Planning
- Assessment Visit – discreet on-site evaluation of the property
- Personalized Cleanup Plan – customized roadmap based on severity and goals
- Confidential Consultation – private discussion with the hoarder and/or family
- Sorting System Setup – clear categories (Keep, Donate, Recycle, Discard)
Decluttering & Organization
- Item Sorting – separating valuables, essentials, and trash
- Donation Management – transporting items to charities with receipts provided
- Recycling Coordination – eco-friendly disposal of paper, plastics, electronics
- Furniture & Appliance Removal – safe hauling of bulky or broken items
- Paperwork & Document Sorting – preserving important files, shredding junk mail
- Organizational Support – arranging remaining items for easy use
Cleaning & Sanitation
- Deep Cleaning of Kitchens & Bathrooms – grease, mold, grime removal
- Odor Elimination – ozone/fogging treatments for smoke, mildew, or pet smells
- Floor & Carpet Cleaning – vacuuming, shampooing, or replacement if required
- Window & Wall Washing – restoring brightness and cleanliness
- Dust & Allergen Removal – improving indoor air quality
- Disinfection of Surfaces – targeting bacteria and viruses
Hazard & Safety Management
- Biohazard Cleanup – removal of feces, urine, mold, or rotting food
- Pest Control Coordination – extermination for rodents, cockroaches, bedbugs
- Needle/Sharps Removal – safe disposal of dangerous objects
- Fire Hazard Reduction – removing clutter blocking exits or heat sources
- Structural Safety Check – identifying damage, leaks, or hazards
Emotional & Supportive Services
- Non-Judgmental Support – compassionate team approach
- Keepsake Recovery – finding lost valuables, heirlooms, or sentimental items
- Follow-Up Visits – checking on progress weeks after the cleanup
- Family Coaching – teaching loved ones how to support without judgment
- Therapist/Social Worker Referral – connecting clients with ongoing help
Post-Cleanup & Transformation
- Reorganization & Storage Solutions – shelving, bins, and labeling
- Minor Repairs & Painting – restoring walls, floors, or fixtures after clutter removal
- Staging & Redesign – making the home functional and inviting again
- Maintenance Cleaning Packages – recurring visits to prevent relapse
- Before & After Documentation – optional memory book or photos (with client consent)